Privacy Policy

Effective Date: 1/20/2025

Welcome to Csium. Your privacy is important to us, and this Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our application and services.

Information We Collect

We collect the following types of information:

  • Personal Information: When you create an account, we may collect your name, email address, username, phone number, and other necessary details when creating your account or interacting with the platform.
  • Property and Activity Data: Information related to properties you manage, activities logged, and team members added.
  • Uploaded Content: Any video, pictures, or other content that you upload to Csium to track real estate activity.
  • Usage Data: Information on how you interact with the app, such as features accessed and time spent.
  • Device Information: Details about the device you use, including IP address, operating system, and browser type.
  • Location Information: We may collect geolocation data to enhance the user experience or comply with legal obligations, if applicable.

How We Use Your Information

We use the collected information to:

  • Provide, operate, and maintain our services.
  • Improve our application functionality and user experience.
  • Communicate with you regarding updates, support, and promotional offers.
  • Ensure security and prevent unauthorized access.
  • Comply with legal obligations.

Sharing Your Information

We do not sell or rent your personal information. We may share your information in the following circumstances:

  • Service Providers: We may share information with third-party service providers who assist in operating our platform, conducting business, or providing services to users, provided these parties agree to keep your information confidential.
  • Commercial Purposes: We may share anonymized, aggregated, or de-identified data with third-party advertisers and business partners for market research, analytics, and advertising purposes. Your personally identifiable information will not be shared for these purposes without your explicit consent.
  • Legal Requirements: We may disclose information when required to do so by law, such as in response to a subpoena, court order, or other governmental request, or when we believe in good faith that disclosure is necessary to protect our rights, prevent harm, or comply with legal obligations.

Data Security

We value your trust in providing us your real estate information, thus we take reasonable measures to protect the security of your information and content. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.

Your Choices and Rights

You have the right to:

  • Access and update your personal information.
  • Delete your account and associated data.
  • Opt-out of promotional communications.
  • If you are a California resident, you have the right to request information about our data collection practices, request deletion of your personal information, and opt-out of the sale of personal data.

Data Retention

We retain your information as long as your account is active or as needed to provide services and comply with legal obligations. Once you delete your account, your data will be permanently removed and cannot be recovered.

Third-Party Links

The platform uses third party services that may collect information used to identify you. Link to privacy policy of third-party service providers used by the app:

Children’s Privacy

Our services are not intended for individuals under the age of 18, and we do not knowingly collect personal data from children.

Limitation of Liability

To the fullest extent permitted by law, Csium, the Company, its members, managers, employees, and agents shall not be liable for any direct, indirect, incidental, or consequential damages resulting from:

  • Your use of the platform;
  • Any unauthorized access, alteration, or use of your uploaded content;
  • Any disputes arising from or related to third-party use of anonymized or aggregated data.

By using the platform, you agree to release the Company from any liability for claims, damages, or other liabilities arising from the use or misuse of your uploaded content or personal data, except in cases of gross negligence or willful misconduct by the Company.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and if the changes are significant, we will notify you through the platform or via email. Your continued use of Csium after the changes become effective will constitute acceptance of the updated policy.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at https://csium.us/contact

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